THYGLORY Shipping Policy

Effective Date: July 20, 2026
Last Updated: July 20, 2026

Thank you for shopping with THYGLORY Luxury Faithwear. We are committed to processing and delivering every order with professionalism, care, and attention to detail.

This Shipping Policy explains where we ship, available shipping options, processing times, delivery estimates, free-shipping eligibility, and the procedures applicable to delayed, damaged, lost, or undeliverable orders.

By placing an order through the official THYGLORY online store, you acknowledge and agree to this Shipping Policy.

1. United States Shipping Only

THYGLORY currently ships exclusively within the 50 United States.

At this time, we do not ship to:

• International destinations;

• United States territories or possessions;

• Puerto Rico;

• Guam;

• The U.S. Virgin Islands;

• American Samoa;

• The Northern Mariana Islands;

• Foreign freight-forwarding addresses.

Orders submitted with an unsupported shipping destination may be canceled and refunded to the original payment method.

2. Free Shipping on Orders of $75 or More

THYGLORY offers free standard shipping on eligible orders totaling $75 or more and being delivered within the 50 United States.

To qualify for free shipping:

• The merchandise subtotal must be at least $75 after discounts and promotional codes are applied;

• The $75 threshold is calculated before sales tax;

• The order must be shipped to an eligible address within one of the 50 states;

• The customer must select the free standard-shipping option during checkout, when displayed.

Gift cards, taxes, expedited-shipping charges, previously purchased merchandise, and other nonqualifying amounts do not count toward the $75 minimum unless expressly stated otherwise.

Free shipping applies only to standard shipping. Customers requesting expedited or premium delivery must pay the applicable shipping charge displayed at checkout.

Free-shipping offers:

• Have no cash value;

• Cannot be applied to previous orders;

• Cannot be exchanged for cash or store credit;

• May not be combined with another shipping promotion unless expressly permitted.

3. Orders Under $75

Orders with an eligible merchandise subtotal below $75 are subject to the shipping charge displayed during checkout.

Shipping rates may vary based on:

• Package weight;

• Package dimensions;

• Delivery destination;

• Selected shipping service;

• Carrier rates;

• Promotional shipping offers.

The applicable shipping cost will be disclosed before the customer completes payment.

4. Order Processing

Orders are generally processed after payment authorization and order verification are successfully completed.

Our standard processing time is approximately 2–5 business days, excluding:

• Saturdays;

• Sundays;

• Federal holidays;

• Company-observed holidays;

• Preorder or made-to-order processing periods;

• Unexpected fulfillment interruptions.

Processing time refers to the period required to verify, prepare, package, and transfer an order to the shipping carrier. Processing time is separate from the carrier’s delivery time.

Orders placed after normal business hours, on weekends, or on holidays begin processing on the next applicable business day.

THYGLORY may require additional processing time during:

• Product launches;

• Promotional events;

• Holiday shopping periods;

• High-volume sales;

• Inventory reviews;

• Payment-verification procedures;

• Severe weather or emergency conditions.

5. Estimated Delivery Times

After processing is complete, standard delivery generally takes approximately 3–8 business days, depending on the destination and shipping carrier.

Delivery dates displayed during checkout, in order-confirmation messages, or through carrier tracking are estimates and are not guaranteed unless THYGLORY expressly provides a written delivery guarantee.

The total estimated delivery period generally consists of:

Order processing time + carrier transit time

THYGLORY is not responsible for delays caused by circumstances outside our reasonable control, including:

• Carrier delays;

• Severe weather;

• Natural disasters;

• Transportation disruptions;

• Labor interruptions;

• Government restrictions;

• Public emergencies;

• Incorrect or incomplete addresses;

• High seasonal shipping volume;

• Security screenings;

• Acts or omissions of the shipping carrier.

6. Shipping Carriers

THYGLORY may use reputable carriers and fulfillment providers, including the United States Postal Service, UPS, FedEx, or another approved delivery service.

The carrier used for a specific order may depend on:

• Delivery address;

• Package size and weight;

• Product availability;

• Shipping service selected;

• Fulfillment location;

• Carrier capacity.

Customers may not always be able to select a particular carrier.

7. Order Confirmation and Tracking

After an order is successfully placed, the customer should receive an order-confirmation message at the email address or telephone number provided during checkout.

Once the order has shipped, the customer will generally receive:

• A shipping-confirmation notice;

• The applicable tracking number;

• A link to available carrier-tracking information.

Tracking information may require up to 48 hours after shipment to display movement or updated carrier activity.

Customers are responsible for monitoring their order’s tracking information and making reasonable arrangements to receive the package.

8. Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address before submitting an order.

The shipping address should include, when applicable:

• Full recipient name;

• Street number and street name;

• Apartment, unit, suite, or building number;

• City;

• State;

• ZIP Code;

• Valid telephone number;

• Valid email address.

THYGLORY is not responsible for delays, misdelivery, failed delivery, or additional expenses caused by incorrect, incomplete, outdated, or improperly formatted customer information.

9. Address Changes

Customers should review their shipping information carefully before completing checkout.

An address-change request is not guaranteed after an order has been submitted. Customers should contact THYGLORY Customer Service immediately after discovering an address error.

Once an order has entered fulfillment or has been transferred to the carrier, THYGLORY may be unable to change or redirect the delivery address.

Additional carrier charges resulting from an approved address correction may be the customer’s responsibility.

For security and fraud-prevention purposes, THYGLORY may require verification before approving a substantial address change.

10. Order Modifications and Cancellations

Orders begin processing shortly after being submitted. Therefore, requests to change or cancel an order are not guaranteed.

Once an order has been fulfilled or shipped:

• It cannot ordinarily be canceled;

• Product selections may not be changed;

• The delivery address may not be changed by THYGLORY;

• The customer may need to complete an authorized return after delivery.

Approved returns are governed by the separate THYGLORY Return and Refund Policy.

11. Multiple Shipments

Orders containing multiple products may be shipped in separate packages or from different fulfillment locations.

When an order is divided into multiple shipments:

• The customer may receive more than one tracking number;

• Packages may arrive on different dates;

• The customer will not be charged additional shipping solely because THYGLORY divides the order into separate shipments.

A partial delivery does not necessarily mean an item is missing. Customers should review all tracking numbers and shipment notices before reporting a missing product.

12. Preorders, Customized Items, and Made-to-Order Merchandise

Preorder, customized, personalized, embroidered, or made-to-order merchandise may require additional production and processing time.

The applicable product page may provide an estimated processing or shipment period. These estimates may differ from standard order-processing times.

When a customer purchases both in-stock and preorder merchandise, THYGLORY may:

• Hold the order until all products are available;

• Ship available items separately;

• Provide separate tracking information.

Product-specific shipping disclosures displayed on the product page are incorporated into this Shipping Policy.

13. Delivery Responsibility

Customers are responsible for providing a secure delivery location and monitoring available tracking information.

THYGLORY is not responsible for packages that are lost or stolen after the carrier confirms delivery to:

• The shipping address provided at checkout;

• A front door or porch;

• A mailbox or parcel locker;

• A leasing or management office;

• A reception desk;

• A household member;

• An authorized delivery location.

Customers should promptly retrieve delivered packages and take reasonable precautions against theft, weather exposure, or damage.

14. Packages Marked “Delivered” but Not Received

When carrier tracking shows that a package was delivered but the customer cannot locate it, the customer should:

1. Confirm that the shipping address on the order is correct;

2. Check all entrances, porches, mailboxes, garages, and parcel lockers;

3. Ask household members whether they accepted the package;

4. Contact neighbors, leasing offices, reception desks, or building personnel;

5. Allow up to 48 hours, as some carriers may scan a package before final delivery;

6. Contact the shipping carrier and request a delivery investigation;

7. Notify THYGLORY Customer Service.

THYGLORY will provide reasonable assistance with available carrier information. However, a replacement or refund is not automatically guaranteed when tracking confirms delivery to the correct address.

Customers may be required to provide a written statement, police report, carrier claim number, or other supporting documentation when reporting a stolen or missing delivery.

15. Lost Packages

A package may be considered lost when the carrier confirms that it cannot be located or when tracking shows no meaningful activity beyond the carrier’s applicable investigation period.

Customers must cooperate with reasonable carrier-claim procedures.

After reviewing the order, tracking history, carrier findings, and supporting information, THYGLORY may, as appropriate:

• Replace the merchandise;

• Reship the order;

• Issue store credit;

• Issue an eligible refund;

• Deny the claim when delivery or other evidence confirms successful fulfillment.

A replacement or refund will not be issued twice for the same merchandise.

16. Damaged Shipping Packages or Merchandise

Customers should inspect all packages and merchandise promptly after delivery.

Shipping damage, defective merchandise, missing contents, or incorrect merchandise should be reported to THYGLORY Customer Service within seven calendar days after delivery.

The customer may be required to provide clear photographs showing:

• The exterior shipping package;

• The shipping label;

• The interior packaging;

• The complete merchandise;

• The damaged area;

• Product tags or labels;

• Any missing or incorrect contents.

Customers should not discard the package, shipping materials, tags, or merchandise until THYGLORY and the carrier have completed the review.

Failure to preserve the merchandise and packaging may affect our ability to investigate or approve the claim.

17. Refused, Unclaimed, and Undeliverable Packages

A package may be returned to THYGLORY when:

• The customer refuses delivery;

• The address is incorrect or incomplete;

• The recipient is unavailable;

• The carrier cannot access the delivery location;

• The package is not collected from a pickup location;

• The carrier’s delivery attempts are unsuccessful.

After an undeliverable package is returned and inspected, THYGLORY may issue an eligible refund for the merchandise purchase price.

The following amounts may be deducted or excluded from the refund when the failed delivery was not caused by THYGLORY:

• Original shipping charges;

• Carrier return charges;

• Address-correction fees;

• Reshipment expenses;

• Other carrier-imposed costs.

Customers requesting reshipment may be required to pay the new shipping charge.

18. Shipping Delays

A carrier delay does not automatically qualify an order for cancellation, refund, or compensation.

THYGLORY will make reasonable efforts to provide available tracking information and assist customers with substantial carrier delays. However, we cannot control or guarantee carrier performance after a package has been accepted by the carrier.

Customers should contact THYGLORY when a package has exceeded the estimated delivery period by a substantial amount.

19. Risk of Fraud and Shipping Verification

To protect THYGLORY and its customers, orders may be reviewed for fraud, unauthorized payment activity, unusual shipping instructions, or inconsistent billing and delivery information.

We may:

• Request additional identity or payment verification;

• Contact the customer before shipment;

• Delay fulfillment while verification is pending;

• Require delivery to the verified billing address;

• Require a signature upon delivery;

• Cancel and refund an order that cannot be verified.

THYGLORY is not responsible for processing delays caused by the customer’s failure to provide requested verification.

20. Signature Requirements

THYGLORY may require an adult or authorized signature for certain orders based on:

• Order value;

• Product type;

• Destination;

• Fraud-screening results;

• Carrier requirements;

• Previous delivery history.

When a signature is required, the customer is responsible for ensuring that an authorized recipient is available.

Failure to sign for or collect the package may result in the shipment being returned under the undeliverable-package provisions of this policy.

21. Freight Forwarders and Package-Forwarding Services

THYGLORY does not ship outside the 50 United States and does not authorize international delivery through freight-forwarding or package-forwarding services.

When a customer independently sends merchandise from an eligible U.S. address to another destination, THYGLORY is not responsible for:

• Loss or damage occurring after delivery to the forwarding address;

• International shipping costs;

• Customs duties or taxes;

• Delays caused by the forwarding service;

• Packages confiscated or rejected by another jurisdiction;

• Returns from an international location.

Delivery to the U.S. address supplied at checkout completes THYGLORY’s shipping obligation unless otherwise required by law.

22. Returns and Shipping Charges

Returns and exchanges are governed by the separate THYGLORY Return and Refund Policy.

Unless the return resulted from an error by THYGLORY or applicable law requires otherwise:

• Original shipping charges are nonrefundable;

• Customers are responsible for return shipping;

• Expedited-shipping charges are nonrefundable;

• Merchandise must receive prior return authorization;

• Merchandise returned without authorization may be refused.

When a qualifying return reduces the retained order subtotal below $75, THYGLORY will not retroactively charge the customer for the original free standard shipping unless that condition was clearly disclosed before purchase or the transaction involved promotional abuse.

23. Force Majeure

THYGLORY will not be responsible for shipping delays, interruptions, or failure to perform caused by events beyond our reasonable control, including:

• Severe weather;

• Natural disasters;

• Fire or flood;

• Public-health emergencies;

• Acts of war or terrorism;

• Civil unrest;

• Government actions;

• Labor disputes;

• Carrier interruptions;

• Cyberattacks;

• Supply-chain disruptions;

• Power, internet, or telecommunications failures.

We will make commercially reasonable efforts to resume normal operations when circumstances permit.

24. Policy Changes

THYGLORY reserves the right to revise this Shipping Policy to reflect changes in:

• Shipping services;

• Carrier rates;

• Free-shipping promotions;

• Fulfillment operations;

• Business practices;

• Legal or regulatory requirements.

The current version will be published on the official THYGLORY website with its effective date.

The Shipping Policy in effect when an order is placed will generally govern that order unless applicable law requires otherwise.

25. Contact THYGLORY

Questions concerning shipping, order status, tracking, delivery delays, or damaged shipments should be directed to:

THYGLORY Luxury Faithwear
Customer Service: [INSERT CUSTOMER-SERVICE EMAIL]
Telephone: [INSERT BUSINESS PHONE NUMBER]
Website: [INSERT OFFICIAL WEBSITE ADDRESS]
Business Hours: [INSERT BUSINESS HOURS AND TIME ZONE]

Please include the customer’s full name and order number when contacting Customer Service.

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Shopify Publishing Information

Shopify policy name:
Shipping Policy

Recommended policy URL:
/policies/shipping-policy

SEO page title:
Shipping Policy | THYGLORY Luxury Faithwear

Google-optimized meta description:
Review THYGLORY’s U.S. shipping policy, including free standard shipping on orders of $75 or more, processing times, tracking, delivery, and lost-package procedures.

Recommended announcement-bar wording:
FREE U.S. STANDARD SHIPPING ON ORDERS $75+

Recommended cart message:
You’re eligible for free standard shipping when your merchandise subtotal reaches $75 after discounts and before tax.

Replace all bracketed contact information before publishing. A qualified attorney should review the final policy to ensure it matches THYGLORY’s actual fulfillment operations and applicable consumer-protection requirements.